For Domestic Customers:
Returns will be done within 7 working days .
All the accepted refunds will credited to the original payment to the bank account within 5-7 business days.
Replacement delivery will be done within 5-7 business days.
Exchange delivery will be done within 5-7 business days .
We don’t offer any cancellations, returns or refunds on orders. However we do offer a Replacement in case someone receives a damaged product due to an accident in transit.
Replacement with the same product as ordered is only available. In case the replacement is not in stock, only in that case, refund will be generated once we receive back the package. Please note– Complaints for a damaged item have to be reported within 48hrs of receiving it, post that, no complaints will be entertained. To Report any Missing Items, make sure that you take a package opening video. It will be easier for us to report it to the Courier Partner in case of any theft during transit.
For International Customers:
We don’t offer any cancellations, returns, replacements or refunds on International orders.
Disclaimer:
All pictures of the items are clicked under professional lighting and hence there can be minor color variations. Since the designs are handcrafted, minor design variations are possible. We do not accept any returns/refunds/exchanges for the following cases- -Size / Weight Issues -Minor color / design variation.
Need help?
Contact us at info@swagwalejhumke.in for questions related to refunds and returns.